The Willows Privacy Policy

This policy informs you how Sarah Maitland-Price of The Willows Therapies uses and protects any information that you give us when you use our services.

Sarah Maitland-Price of The Willows Therapies is committed to ensuring that your privacy is always protected.

Data We Collect 

Personal Records/Client Consultation forms are completed for all clients at first treatment with The Willows Therapies in my home salon or in your home.

Treatment records are kept on paper and contact details are kept on a computer, which is password encrypted to help with any changes in circumstances or issues that have happened during or after the treatment.

These personal records are kept in a locked cabinet and are held for 7 years, after this time they will be destroyed.

What we do with your data

We take this information for the following reasons:

  • Internal Record Keeping
  • Health and Safety
  • Improving and tailor making services

This information is treated in the strictest confidence at all times

Sarah Maitland-Price and The Willows Therapies is committed to ensuring that all information given is secure.

We will not sell, distribute or lease your personal information to third parties.

However  for legal reasons your data will be shared if The Willows Therapies is contacted by the Covid 19 Track and Trace team.

You have the right to ask for a copy of your personal data held by Sarah Maitland-Price on payment of a small fee which will not exceed £5.00.

If you believe that any information we are holding is incorrect, please email us as soon as possible:

Contact Information

Should you use the contact form on the website none of the data you supply will be stored by this website or passed to any third party, unless for legal reasons is requested by the Covid 19 Track and Trace Team.

If clients book appointments by mobile phone/text/facebook messenger/laptop these are all password protected and only accessed by Sarah Maitland-Price.

Analytics & Cookies

The Willows Holistic Therapies utilises to analyse website usage. No effort is made to identify individuals without their knowledge.

For more information go to:

Data Breaches

We will report any breach in data of this website to the relevant authorities within 48 hours of the breach.

Data Controller

The data controller is Sarah Maitland-Price of The Willows Therapies who has the right to amend or update this policy at any time.