Updated: August 2021
Your hygiene and safety is of paramount importance to The Willows Therapies
- The Willows Therapies operates an appointment only system
- Every surface will be cleaned regularly and wiped down between each appointment
- There is adequate ventilation throughout the room, the door may on occasions be open where possible whilst maintaining your privacy and confidentiality
- I will be wearing Personal Protective Equipment for face to face treatments and will wash hands before and after each client interaction
- Personal Protective Equipment will be replaced after every client’s appointment
- Clients appointments will be staggered to enable a thorough cleaning between each one
We ask of you, the client
- Please arrive wearing a mask (unless you are exempt) and arrive on time
- Regular Clients: message me on arrival and come into reception, keep to the right and come straight to the treatment room
- New Clients: message me on arrival and I will arrange to meet you at the front door so that I can show you to the treatment room always keeping to the right
- Please minimise what you bring with you, and all belongings MUST be placed in the plastic box in the treatment room which is cleaned after every client
- Please use the hand sanitiser available at the entrance of the OpTIC building, and also at the entrance of the treatment room.
- I will contact you before your appointment to complete an online health check questionnaire this must be done before attending your appointment.
- All Willows forms are now online and for any new clients these will need to filled in before your appointment
- Please bring your own water/bottle to rehydrate
- Card payment is recommended but if you have to bring cash please put it in a sealed envelope
- Please inform me if you or anyone in your household have developed COVID 19 symptoms however mild as you should stay at home and reschedule your appointment