The Willows Therapy Suite Guidelines

Updated: May 2024

Your hygiene and safety is of paramount importance to The Willows Therapies

  • The Willows Therapies always operates an appointment only system
  • Every surface will be cleaned regularly and wiped down between each appointment
  • There is adequate ventilation throughout the room, the door may on occasions be open where possible whilst maintaining your privacy and confidentiality
  • Clients appointments will be staggered to enable cleaning between each one

We ask of you, the client

  • Regular Clients: Come into reception, and come straight to the therapy suite
  • New Clients: message me on arrival and I will arrange to meet you at the front door or cafe area so that I can show you to the therapy suite
  • Please use the hand sanitiser available at the entrance of the treatment room.
  • Please do not come to your appointment if you are ill, please rearrange
  • All Willows forms are now online and for any new clients these will need to filled in before your appointment 
  • Please bring your own water/bottle to rehydrate
  • Cash or bank transfer payment only is accepted
  • Please inform me if you or anyone in your household have developed COVID 19 symptoms however mild as you should stay at home and reschedule your appointment